AW Toastmaster

1. Scope of Services:

Definitions:

• Duties: Specifies the toastmaster's responsibilities, such as announcing events, introducing speakers, coordinating formalities, and managing the event flow. 

• Timing: Defines the start and end time of the toastmaster's services, as well as any additional fees for extended hours. 

• Location: Clearly states the agreed-upon venue for the event. 

• Contract: The contract entered into shall be between the client and AW Toastmaster. The Client will be liable for all fees payable under this contract.

Confirmation and Pre-event meetings

• All bookings will be confirmed in writing, which will be by letter or email, by AW Toastmaster

• Pre-event meetings will be arranged at a convenient time after booking, with follow up meetings to confirm the booking is still required and suitable for the clients needs. Follow up meetings may be by telephone or in person.

2. Fees and Payment:

• The total cost for the Toastmaster's services will be agreed before confirming and the invoice will be broken down into a booking fee and the remaining balance for each service requested or may be invoiced separately.. 

• For all bookings a £50 booking fee is payable. This is to be paid at the time of booking or within 14 days and is non-refundable. Payment can be cash, BACS transfer or cheque. For BACS payments details of the account will be provided. The booking will be confirmed once the booking fee has cleared. Payments by cheque for the booking or full fees must be cleared and payment confirmed within 4 weeks of the event. If the cheque is refused by bank the client will be liable for any charges imposed by our bank.

• Details when the remaining balance is due will be included on the invoice, typically this will be at least 28 days before the event. 

• Additional Charges may include extra fees for extended hours, specific requests,  or changes to the original agreement. Bookings of more than 1 hour travel time from Exeter will also include travel and accommodation charges.​

3. Cancellations and Postponements: 

Client Cancellations:

In the unfortunate circumstance that the Client needs to cancel the booking for any reason, the following charges will apply:

• If less than 6 months before the event - Loss of booking fee only.

• If less than 4 months before the event - Loss of booking fee, plus 50% of full fee.

• If less than 2 months before the event - Loss of booking fee, plus 75% of full fee.

• If less than 6 weeks before the event - Loss of booking fee, plus 100% of full fee

Toastmaster Cancellations:

• Every effort is made to honour bookings but unforeseen events do occur. If the Toastmaster needs to cancel due to unforeseen circumstances like illness or extreme weather a full refund of the fees, but not the booking fee, will be refunded.

Substitutions:

• If AW Toastmaster is not available for the event a substitution Toastmaster may be offered. The hiring of the substitution is subject to the Clients agreement and all fees will be payable to the Substute Toastmaster.

4. Liability:​

• Limitation of Liability: May limit the toastmaster's responsibility for certain events or damages. 

5. Other Important Clauses:​

• Confidentiality: To protect client information permission will be sort before posting on social media

• AW Toastmaster is not liable for injury, death or damage caused by the Client or any third party

• All Fire Service Theme items are original ex-Fire Service items that may show some signs of wear. Any areas of damage will be noted on issue. On return, any additional damage or shortages to hired themed items will be charged at the full replacement cost. No substitute item will be accepted.

• AW Toastmaster will inform the Client at the time of return, or within 7 days, of any damages or missing items concerning any of the hired items. An invoice will be sent outlining the amount of damage and costs.

• If ex-Fire Service themed items are not returned at the end of the agreed hire period AW Toastmaster has the right to charge the full replacement cost of the items not returned..